Privacy Policy

Monelvo™
Company Name：
Hangzhou Changfeng Artificial Intelligence Technology Co., Ltd.

Business Address:
Room 35592, 3rd Floor, No. 1040 Yueming Road, Changhe Subdistrict, Binjiang District, Hangzhou City, Zhejiang Province

Customer Support Email:
service@monelvo.com

Representative：
Xu Weikai 

Phone:
+86 15323803364

Customer Service Hours:
8:00 AM–10:00 PM

Monelvo™ respects customer privacy and is committed to responsible information handling.

This Privacy Policy explains how information may be collected, used, maintained, and protected when customers visit our website or communicate with our team.

Information may include contact details, communication records, website interaction information, and information voluntarily provided by customers.

Monelvo™ uses information to provide customer assistance, improve website operation, maintain service quality, and support appropriate business activities.

We take reasonable measures to protect information from unauthorized access and maintain responsible handling procedures.

Customer information is not used for purposes unrelated to website operation and customer service.

Customers may contact Monelvo™ regarding privacy questions through service@monelvo.com.

This policy may be updated when necessary to reflect improvements in our services or operational practices.