FAQ

Monelvo™
Company Name：
Hangzhou Changfeng Artificial Intelligence Technology Co., Ltd.

Business Address:
Room 35592, 3rd Floor, No. 1040 Yueming Road, Changhe Subdistrict, Binjiang District, Hangzhou City, Zhejiang Province

Customer Support Email:
service@monelvo.com

Representative：
Xu Weikai 

Phone:
+86 15323803364

Customer Service Hours:
8:00 AM–10:00 PM

Who operates Monelvo™?

Monelvo™ is owned and operated by Hangzhou Changfeng Artificial Intelligence Technology Co., Ltd.

What products does Monelvo™ provide?

Monelvo™ focuses on minimalist accessories designed around simple aesthetics, practical use, and modern lifestyle preferences.

How can I contact Monelvo™?

Customers may contact service@monelvo.com or call +86 15323803364 during customer service hours.

How does Monelvo™ protect customer information?

Customer information is handled according to our Privacy Policy and used only for appropriate business and service purposes.

How are product details provided?

Monelvo™ makes reasonable efforts to provide accurate product descriptions and images. Differences may occur due to display settings or other technical factors.

How can customers request assistance?

Customers can contact our support team with relevant details. Requests are reviewed individually to provide appropriate assistance.